Shipping policy

This policy applies to orders placed with Gazebo Outlet UK (a trading name of Express Matting Services Ltd).

Key delivery information

• Delivery area: United Kingdom only
• Delivery charge: £24.99 per order
• Delivery time: 1–2 business days
• Business days are Monday to Friday, excluding UK bank holidays

Order confirmation

When you place an order, we send you a confirmation email with your order details.

Dispatch and tracking

When your order is on its way, we email you with tracking details where the courier provides them.

Delayed or missing deliveries

If your order has not arrived within the delivery time above, please email sales@gazebooutlet.co.uk with your order number and we will check with the courier for you.

Damaged in transit

If your order arrives damaged, please see our Return and Refund Policy for how we put it right.

Contact us

Gazebo Outlet UK (a trading name of Express Matting Services Ltd)
Email: sales@gazebooutlet.co.uk
Phone: +44 1282 270214
Monday – Friday, 08:30 – 17:00 (UK time)