Payment Policy

Last updated: 11 November 2026

This page applies to orders placed on gazebooutlet.co.uk with Gazebo Outlet UK, a trading name of Express Matting Services Ltd.

Payment at a glance

Who can order

You must be 18 or older to place an order. We deliver to UK addresses only.

Ways to pay

• Credit and debit cards: Visa, Mastercard, Maestro, American Express, Diners Club, Discover and UnionPay.
• Digital wallets: Apple Pay, Google Pay and Shop Pay, on supported devices and browsers.
• Klarna: pay later or in instalments, subject to Klarna's eligibility checks and terms. Klarna is provided by Klarna, not by us.

The payment options available to you are shown at checkout.

When we take payment

Payment is taken in full when you place your order. For Klarna, Klarna pays us and you repay Klarna under your agreement with them.

Prices and VAT

All prices are shown in pounds sterling (GBP) and include VAT at the current UK rate of 20%. Delivery is charged at £24.99 per order, including VAT, and shown at checkout before you pay. A VAT invoice is available on request for every order.

Trade and bulk orders

For event, trade and bulk orders, request a quote. Quoted prices are confirmed in writing before you pay.

Payment security

Payments are processed through Shopify's secure, encrypted checkout, which meets PCI DSS standards. We never see or store your full card details. Card payments may require extra verification from your bank (3D Secure).

Failed or declined payments

If your payment is declined, your order will not be placed. Please check your details or try another payment method. If the problem continues, contact your bank or contact us.

Refunds

Refunds are made to your original payment method within 5 business days of us accepting a return or cancellation. See our Return and Refund Policy.

Business details